SALESFORCE

CRM – Customer Relationship Management

  • What is CRM (Customer Relationship Management)?
  • CRM Basic entities
  • Sub Modules of CRM
  • Existing CRMs
Salesforce.com Introduction

  • What is Salesforce.com?
  • Why Salesforce.com?
  • Different editions in Salesforce.com
  • How to sign up for Developer Edition?
Salesforce.com Basic Navigations

  • What are Records?
  • What are Related Lists?
  • Action Column
  • Help Links

Development in Salesforce.com

  • Custom Settings
  • Visualforce Components
  • Difference between Developer, Configuration only and Full Sandboxes.
  • Adding controller to Visualforce page
  • Apex Classes
  • Custom Labels
  • Adding Error message in Visualforce page
  • Triggers
  • Unit testing
  • Batch Apex
  • Database.SavePoint and Database.Rollback
  • Force.com IDE installation
  • Salesforce to Salesforce connection
  • Calling Apex method from Custom Button
  • Java to Salesforce connection

  • Fetching data from another Salesforce organization
  • Date Picker in Visualforce page
  • With Sharing and Without Sharing in Apex Classes
  • List, Set and Map collection data types
  • Moving Components from one organization to another organization
  • Creating table in VF using apex:panelGrid
  • Standard Controller, Custom Controller and Extensions
  • How to create a Sandbox in Salesforce?
  • How to login into Sandbox in Salesforce?
  • How to create Inbound Change set?
  • How to create Outbound Change set?
  • Adding help text for apex:inputText

  • Debugging Apex code
  • Try and Catch block
  • Governor Limits in Salesforce.com
  • Hide and Show in Visualforce page
  • Date and Datetime
  • SOQL
  • Coding Standard in Salesforce